Easy Returns Policy
Returns - RETURNS ARE FREE. Simply return back to us via Royal Mail 2nd Class including your order number and we will refund the cost back for the return.
Unless it is a non returnable item which will be stated in the product description
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery
Underwear is non refundable
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
99 Station Road
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs ARE refundable. If you receive a refund, the cost of return shipping will be added to your refund. Please use Royal Mail signed for, 2nd Class service if you live in the UK, for outside the UK Please use your local postal service.
JustSelfish Returns/K Coulson
99 Station Road