Returns Policy

Returns 

simply return your item back to us via Royal Mail 2nd Class Delivery. 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging

Additional non-returnable items:
Gift cards, Jewellery & Underwear

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at krissystokoe@hotmail.co.uk.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at just_selfish@outlook.com and send your item to: 99 Station Road Durham UK DH9 0JY

Shipping
To return your product, you should mail your product to: 99 Station Road Durham GB DH9 0JY UK

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable. Please use Royal Mail signed for, 2nd Class service if you live in the UK, for outside the UK Please use your local postal service. Lost items will not be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.